Terminal A Problems and Shouting Match

So Wednesday, the bag belt broke down in Terminal A which serves Contnential and Delta, as such, bags had to be manually checked by us with extra personnel then is usually in the oversize room and on top of that, the staties brought in their K9s to sniff bags. Most all I did was help load bags and escort them downstairs. Ironically, the first bag I escorted. I walk with the guy all the way down into the bag room and as soon I was walk away, klaxon after klaxon begins to turn as the bags turn back on. Of course, I had to escort a few more bags but more or less, that was that.

Today, one of the female screeners in the checkpoint got into a shouting match with a female passenger over her mother who was in a wheelchair. I'd say the passenger was about my mother's age... (49, she looks 30 though ;) ). Anyways, I could only hear but not see as I was inside the office at the time on the computer. So, apparently the passenger was handing items to her mother, except you shouldn't do that. Until, the grandmother was screened she is not allowed to touch anything.

Apparently, this woman didn't understand that and all hell broke loose. The woman called the screener rude and had a bad attitude and such. I forget what the screener retaliated with. There was so much words flying back and forth I just don't know and can't remember. But after that, the pay guy comes in and tells us apparently she was like that before the line so apparently this passenger had bitch written all over her which I could see when I observed her later.

I went on my break a few minutes later and stopped by the bathroom at the other end of the checkpoint and there was she was, I was expecting her to get in my face and more hell would break loose but they were too busy talking

But please folks, until we're finished with a family member, don't go shoving stuff into their arms, they're not cleared.

You would be surprised what people can hide in wheelchairs.